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Neat Mail AI — User manual

Getting started

  1. What are the main areas of the window?
  2. How do I add my first mailbox?
  3. Where is the in-app “Usage tutorial” link?

Email accounts

  1. How do I sign in with Google or Microsoft?
  2. How do I add IMAP/SMTP for a custom domain?
  3. How do I remove an account safely?
  4. How do I enable IMAP and SMTP for Gmail?
  5. How do I enable IMAP and SMTP for Outlook / Microsoft 365?

Sync & folders

  1. How do I sync mail manually?
  2. How do I see only unread mail in Inbox?
  3. What does the account right-click menu do?

Read & compose

  1. HTML mail won’t display — what should I check?
  2. How do I reply, reply all, or forward?
  3. How do I write a brand-new email?

AI features (Q&A)

  1. What must I configure before using AI features?
  2. How do I get an AI summary of the current email?
  3. How does one-click “AI reply” work?
  4. How can AI reply using MY thoughts (gist / outline)?
  5. What are tone, back-translation, and cross-language review?
  6. How do I translate an email to read it in another language?
  7. How do I use AI-assisted (natural language) search?

Organize mail

  1. What are “Focused” and “Other” in Inbox?
  2. How do I archive, delete, or flag a message?
  3. How does “Group by sender” help me?

Tasks, calendar, people

  1. How do I create a task from an email?
  2. How do I schedule a meeting from an email?
  3. What can I do in the People workspace?

Settings & help

  1. Where do I change theme, reading pane, and notifications?
  2. Mail won’t sync — how do I diagnose?
  3. Where is the official product page?